CHENNAI: ACKO General Insurance has recorded an increase in claims from Chennai and surrounding districts of Tamil Nadu and from Andhra Pradesh after floods caused by cyclone Michaung resulted in damage to several vehicles. It recorded around 1,000 claims from these areas in the past one week.
ACKO anticipates a further surge in claims to 1,500, according to a statement from company on Monday.
It has streamlined the claims process by sending three in-house engineers in Chennai to conduct inspections at customers’ homes and affected vehicle garages.
The general insurance company is also offering towing services for damaged vehicles, ensuring safe transportation to designated garages, the statement added.
Animesh Das, chief underwriting officer, ACKO General Insurance, said, “The challenges posed by the floods have spurred us into action, leading us to deploy dedicated resources and accelerate our processes to guarantee prompt and efficient claim settlements.”