The deadline for updating FASTag KYC was February 29 as set by the National Highway Authority of India (NHAI) which said earlier that, “FASTags with valid balance but with incomplete KYC will get deactivated/blacklisted by banks post 31st January 2024.”
The deadline was later extended to February 29 later but if your KYC is not complete, your FASTag could have been deactivated or blacklisted owing to which you will not be able to pay toll using FASTag at the toll plaza.
If your FASTag KYC is incomplete, you will be notified via email, SMS, or application interface of the issuing bank. You can follow this process to update your FASTag KYC online: