sir mine is ICICI bank account. previously i added funds & done withdrawl also successfully. how cand i trade if the only capital (small but thats what i have) is blocked. kindly look into my request. pls. my client id is WLJ961. THANK U
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Is your bank banking system is still in stone age ?
I can understand few of the transaction might failed because of IFSC ( cos of merger). What about the rest of the transaction including mine where IFSC code is correct, still we are repeatedly messaging and your customer care executive seems to live on another planet and what was the sense of creating ticket when after creating ticket there is no follow up from zerodha’s end. Atleast in this forum you are replying. Thanks for that.
Amount debited from Zerodha account on Friday 7th October.
And as of Monday 10th October 8:40 PM, amount still not credited to our accounts (HDFC Bank and ICICI Bank). Bank CC saying issue with payment sender’s systems, and banking systems are robust, and face no issues processing payroll of whole Indian services sector on last working day each month (unlike few lacs of Zerodha customers they deal).
Not sure who is right, however customer is at receiving end here again.
Happy mental wellness week for your customers. Carry on with such practices.
PJ7150, funds not yet credited to my account, this is weird and unusual.
Its 4 days and no update on when I would receive my amount…
Missed out on some of the fresh positions today because of funds availability (Yes, still waiting it to be credited in My account and my account details are not incorrect). While the idea should be applauded from SEBI, clearly it’s too much to handle for our banking infra. This should have been thought through by SEBI. Also I assume Zerodha is not the only broker in this boat? (where deposits of clients are dangling somewhere in Bank servers batch jobs)
We can understand due to heavy load, banking system failing. Atleast where you have discrepancy you can just add money back to trading account and allow us to do the trading.
It’s neither in bank nor in trading account. What to do now??
I have axis bank account and all the account details are correct. pls send my funds asap
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Client ID ZU0183. It has been more than 4 days now and you guys have vanished upwards of INR 13 lakhs from my trading account.
I have live FnO positions in my trading account and with each passing that missing margin is hurting me.
Where is my money ???
@mohitmehra it’s been 3 days now and still haven’t recieved the funds yet as part of quarterly settlement. Client ID – GQ7656. Please look into this ASAP.
hello sir @mohitmehra , my client id is GG0971. and my bank account linked with HDFC BANK.
i have also received an email of funds getting withdrawn to my primary account. but i haven’t received the funds yet in my bank account. no entry have been shown in my bank account statement.
please look into the matter. and the statement in zerodha console is showing the amount has been transferred.
but no message or mail is been received from my bank about the money been transferred to the account.
@mohitmehra
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Haven’t recieved funds into my kotak bank account post the quarterly settlement.
Also no response from zerodha on the ticket raised 13 hours ago .
Kindly update the status ASAP
Hi my user id is TW8144, it’s been more than three days that settlement has not been done , i checked with the bank, they have no such information.
I have checked with your team and they keep saying bu end of the day. My question is following
Are they discriminating accounts ? On basis of size and popularity, how come big accounts with social media following had settlement on time and small accounts money got stuck in the settlement?
How come none of the accounts which are big in size or with social media following are facing this problem and small accounts are facing such and such ?
Please respond to your tickets and don’t play customer for a fool
After the customer service promise that I should get my fund back at the end of the day 10th I am still waiting for the funds. My bank is SBI and customer ID HB4711.
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GN9125 amount not received. It’s more alarming bcoz now zerodha even stopped the EOD story. To remind u all, my bank never gone through a Merge, my IFSC code is correct. My account is active bcoz I had a successful withdrawal from zerodha few days back.
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ZU0183. Is there any fixed timeline by which Zerodha will return my funds. Please note that I have live FnO positions in my trading account and each passing day, the missing margin is hurting me.
Is there any accountability Zerodha has towards its customers ??
@mohitmehra also just in case you will say KYC or IFSC code error there are no such things
My account is HDFC , IFSC remained the same , also KYC is updated