Lol do u also get commission on the same holiday gyaan mat pelo idhar agar issues resolve nahi kar sakte toh
This is also for good of retail traders bhaiyya, so that traders understand true risk and reduce trading
Ask @Meher_Smaran , he will tell you how good this is for traders and this is all part of Z benovelance
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Many like you have come and gone
By abusing you think you will get solution?
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Lol and you think u have changed the history
@Tango123 @VijayNair @acche-din @Chirag1 We’re truly sorry and going forward, will give our best to get better. We will share the Root cause analysis for the issue and fixes to be done.
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@Meher_Smaran My main concern is
1.) Is the issue fixed now? Can I start taking fresh positions in CNC now, as it is allowed?
2.) Any chance i will face this issue tomorrow also?
Please answwer to both these questions
Hi @KD61, we’re extremely sorry for the issues caused today. This issue is resolved and we have put in additional checks to ensure that the issue doesn’t arise again. We are still investigating the root cause and will share a root cause analysis (RCA) of the issue soon.
You can check out more details on the issue here:
@nithin hi Nithin: just out of curiosity and with bit of apprehension wanted to ask , what options do Retailers have on days such as today? Just a hypothetical scenario imagine some has placed a big order and half of the capital gets wiped out due to technical glitches… we can’t have luck play such a big role in today’s age with so much advancement in tech support… what happened today with folks has really shaken my trust in support system of zerodha which otherwise has been a remarkable journey with you guys… but just a thought of being unlucky in such scenarios has scared the shit out of me honestly… would be great if we can have some concrete measures which safeguard Retailers and their capitals on days such as these … hoping to hear from you
I don’t think this is correct. I had sent 3 orders via api today in first few mins. 1 got sent after 1min or so of delay and rest 2 never made it and had to be resent. There were multiple network/gateway timeouts.
just fyi
Let me try to answer that practically.
I’m an option seller. I had large quantity shorted in 8950 Midcap straddle. I wasn’t able to execute any orders, no exit no sl for almost 3 hours. It was my luck that there was no big move otherwise I could have been in a lot of trouble if Midcap had gone up or fallen by even 1%
A solution to this is to have a backup broker with some cash for option buying. If I had even 40-50k in fyers, and market started falling, I could have bought similar quantity of 8925 pe aur even 8950 to effectively hedge it.
The actual trade of the day would be obviously messed up but any large losses can be prevented.
This has two downsides –
Always need to have some extra capital for option buying in another broker and
This only works for sellers. Option buyers can’t take opposite positions in another broker becasue that would require huge margin as compared to their original position.