- Andrew G Affleck, consultant dermatologist
- NHS Tayside, Ninewells Hospital, Dundee, UK
- andrew.affleck@nhs.scot
Launer makes a good point about the benefit of acknowledging patients with a simple “hello.”1
There is no doubt that an unexpected greeting can make the recipient smile and feel recognised and that human interaction also gives the person saying hello a boost. This is becoming increasingly relevant in the modern world, where people can walk around immersed in …